Why Your CRM is Making or Breaking Client Relationships Slow response times are the silent killer of the events industry. If you’re one of many business owners currently struggling to stay on top of messages, your delayed responses are snuffing out potential bookings....
It’s hard starting your own business from scratch, building it from nothing, generating stable revenues, getting an office, bringing on employees. And even if you love it, even if you have an undying passion for it, you can always feel the pressure to keep up...
Bad or less-than-ideal customer experiences happen to all of us at some point. No matter how professional and diligent we are and no matter how hard we try to be perfect (and, BTW, nobody is perfect), sometimes things just happen, many of which are completely out of...
Whether you are an event venue or an event planner, prospects and clients are looking to you for guidance and answers. However, sometimes they aren’t always quick to take your seasoned advice. This may be because they are fixated on having a certain thing done...
Over the last few days we have had a bit of a crisis here at Planning Pod. We were upgrading our development software on our server (it’s the platform on which we build our event planning app and venue management system) and, needless to say, it didn’t go...
