If you’re anything like me, you wince whenever you get wind of a slimy sales pitch or hear a fawning old saw in which a sales person or account rep is trying to keep your business. So, over the years, we have developed some decidedly non-slimy, sincere ways to...
Most small business owners think customer relationship management is all about providing great customer service and managing your customers and projects as best you can. Which is one way to maintain great customer relations. But CRM is much more than good account...
